• Orders are typically processed and shipped within 1-3 business days from the date of purchase, excluding weekends and holidays.
• Orders with expedited shipping (e.g., next-day delivery) are processed with priority, subject to product availability.

• Domestic Shipping (within Australia):
• We offer standard and expedited shipping options.
• Standard shipping generally takes 3-7 business days for delivery.
• Expedited shipping options (if available) offer faster delivery times, typically within 1-3 business days.
• International Shipping:
• We currently do not offer international shipping at this time

• Shipping rates are calculated based on the weight of your order, destination, and selected shipping method.
• Shipping costs will be displayed at checkout before you finalise your purchase.

• Once your order has been shipped, you will receive a confirmation email with tracking information.
• You can track your order using the provided tracking number on our website or directly through the carrier’s website.

• We may not be able to ship certain products to certain locations due to legal restrictions or logistical limitations. If this affects your order, we will notify you promptly

• Odorem Home & Body is not responsible for delays in shipping caused by weather conditions, natural disasters, carrier delays, customs issues, or other circumstances beyond our control.
• If your order does not arrive within the estimated delivery time, please contact us, and we will work with the carrier to resolve the issue.

• Please ensure that your shipping address is accurate and complete to avoid delivery delays or additional charges.
• We are not responsible for orders shipped to incorrectly entered addresses provided by the customer.

• Once an order has been placed, it cannot be cancelled or modified. Please review your order carefully before completing your purchase.

If you have any questions about our Shipping Policy, please contact us at hello@odorem.com.au

Thank you for shopping at Odorem Home & Body! We strive to provide you with a pleasant shopping experience and reliable shipping service.